Shipping & Returns
Last updated: June 2026
Processing Time
We're a small family apiary, so each order is packed by hand. Orders typically ship within 2–3 business days. If something is going to take longer, we'll email you.
Where We Ship
We currently ship anywhere within the United States. Shipping cost is calculated automatically at checkout based on the weight of your order. We don't mark up shipping — you pay what the carrier charges.
Local Pickup
If you're near Weeki Wachee, Florida, you can choose free local pickup at checkout. After you order, we'll reach out within 24 hours to arrange a convenient pickup time and place.
A Note on Crystallization
Raw honey naturally crystallizes over time, and temperature swings during shipping can speed this up. Crystallized honey is not a defect — it's a sign of unprocessed honey. Set the jar in a bowl of warm water and stir gently to return it to liquid.
Damaged, Lost, or Incorrect Orders
We pack carefully, but glass jars and shipping carriers don't always cooperate. If your order arrives damaged, is incorrect, or doesn't arrive at all, please email us at contact@daisychainapiary.com within 7 days of delivery (with a photo, if it's damaged). We'll make it right with a replacement or refund.
Returns
Because honey is a consumable food product, we're unable to accept returns of opened or used jars for safety and quality reasons. If there's a problem with your order, please reach out — we always want you to be happy with your honey.